PRIVACY POLICY

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Introduction

Welcome to Maison Djordje. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with our services.By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not u se our website or services.

Information We Collect

Information You Provide Directly
When you interact with our website or services, we may collect:

• Personal Information: Name, email address, phone number, mailing address

• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)

• Account Information: Username, password (if you create an account)

• Session Registration Data: Information you provide when registering for Calibrations or other offerings

• Communications: Messages, inquiries, or feedback you send us via email, forms, or other channels

Information Collected Automatically
When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages visited, time spent on pages, links clicked, referral sources

• Cookies and Tracking Technologies: Small files stored on your device to enhance your experience (see Cookie Policy below)

Information from Third Parties
We may receive information from:

• Payment Processors: Stripe, PayPal, or other services used to process transactions

• Analytics Providers: Google Analytics, Squarespace Analytics

• Social Media Platforms: If you interact with us on social media or share content from our site

How We Use Your Information

We use your information to:

• Provide Services: Process registrations, deliver Calibrations, send confirmations and session details

• Communicate with You: Send purchase confirmations, session reminders, updates, and customer support responses

• Improve Our Offerings: Analyze usage patterns, optimize website performance, develop new offerings

• Marketing (with your consent): Send newsletters, announcements, and promotional content (you can opt out anytime)

• Legal Compliance: Comply with legal obligations, enforce our Terms of Service, protect our rights

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service Providers: Payment processors (Stripe, PayPal), email providers (Mailchimp, ConvertKit), analytics tools (Google Analytics), hosting providers (Squarespace)

• Legal Authorities: If required by law, court order, or to protect our rights and safety

• Business Transfers: If Maison Djordje is acquired or merged, your information may be transferred to the new owner

All third-party providers are contractually required to protect your data and use it only for specified purposes.

Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Remember your preferences and settings

• Analyze website traffic and user behavior

• Provide personalized content and advertising

Types of Cookies We Use:

• Essential Cookies: Required for website functionality (e.g., shopping cart, login)

• Performance Cookies: Collect data on website usage (e.g., Google Analytics)

• Marketing Cookies: Track your activity for advertising purposes

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete data

• Deletion: Request deletion of your personal data (subject to legal retention requirements)

• Opt-Out: Unsubscribe from marketing emails or opt out of data collection

• Data Portability: Request your data in a portable format

• Withdraw Consent: Withdraw consent for data processing (where applicable)

To exercise these rights, contact us at: aligned@maisondjordje.com

Security
We implement industry-standard security measures to protect your data, including:

• Encrypted transmission of payment information (SSL/TLS)

• Secure storage of personal data

• Access controls and authentication protocols

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it promptly.

International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

TERMS OF SERVICE

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Introduction

Welcome to Maison Djordje. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

Services Offered

Maison Djordje offers transformational experiences, including:

• Cousin Calibrations (The Inheritance): Live group sessions facilitated by Cousin Christopher

• The Journal: A companion tool for self-guided integration

• Future Offerings: Additional products, services, and experiences as announced

Eligibility

You must be at least 18 years old to use our services. By using our website, you represent that you meet this requirement.

Account Registration

Some services may require you to create an account. You agree to:

• Provide accurate, current, and complete information

• Maintain the security of your account credentials

• Notify us immediately of any unauthorized access

You are responsible for all activity under your account.

Payment and Pricing

Pricing

All prices are listed in U.S. dollars (USD) and are subject to change without notice. Current pricing will be displayed at the time of purchase.

Payment

Payment is required at the time of registration. We accept major credit cards and other payment methods as indicated. Payment processing is handled by third-party providers (e.g., Stripe, PayPal).

Taxes

You are responsible for any applicable sales tax, VAT, or other taxes.

Refund Policy

Non-Refundable

All purchases are non-refundable. Once you secure your place in a session or purchase a product, the payment is final.

Non-Transferable

Your registration or purchase is non-transferable. You cannot give, sell, or assign your place to another person.

No Rescheduling
Sessions cannot be rescheduled on an individual basis. If you cannot attend your selected session, you may register for a future session (subject to availability and separate payment).

Replay Access

If you miss a live session, replay access will be provided for a limited time (as specified in the session details). Absence does not entitle you to a refund.

User Conduct

You agree to:

• Use our services in a respectful, lawful manner

• Not disrupt, harass, or harm other users or the facilitator

• Not record, screenshot, or redistribute session content without explicit permission

• Respect the confidentiality of what is shared in sessions

Removal from Sessions

We reserve the right to remove any participant whose behavior is disruptive, disrespectful, or harmful to the container. No refund will be provided in such cases.

Intellectual Property

All content on this website—including text, images, graphics, logos, videos, audio, design, and frameworks—is the property of Maison Djordje and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, modify, or distribute our content without written permission

• Use our trademarks, logos, or branding without authorization

• Reverse-engineer or extract proprietary methodologies or frameworks

Disclaimers

Not Therapy or Medical Advice

Our services, including Cousin Calibrations, are not therapy, counseling, or medical treatment. They are transformational and educational in nature. We are not licensed mental health professionals. You are responsible for your own wellbeing. If you require medical or psychological support, seek appropriate professional care.

No Guaranteed Results

While we design our offerings with care and intention, we do not guarantee specific outcomes. Results vary based on individual engagement, circumstances, and effort.

Technical Issues

We are not responsible for technical difficulties, internet connectivity issues, or platform failures (e.g., Zoom outages) that may affect your ability to access sessions. We will make reasonable efforts to resolve issues but are not liable for disruptions beyond our control.

Limitation of Liability

To the fullest extent permitted by law, Maison Djordje, its founder, facilitators, and affiliates are not liable for any:

• Direct, indirect, incidental, or consequential damages

• Personal, emotional, financial, or other harm resulting from your participation

• Loss of data, revenue, or opportunity

You agree that your participation is at your own risk.

Indemnification

You agree to indemnify and hold harmless Maison Djordje, its founder, facilitators, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms

• Your misuse of our services

• Your violation of any third-party rights

Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your data as described in that policy.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the revised Terms.

Termination

We reserve the right to suspend or terminate your access to our website or services at any time, with or without cause, including for violation of these Terms.

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial or to participate in a class action lawsuit.

Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or enforce confidentiality obligations.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Maison Djordje regarding your use of our services.